MNB Investment & Trust Group



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OUR PRIVACY COMMITMENT

At The Milford National Bank and Trust Company (“MNB”), we value our customers’ trust and respect their privacy and confidentiality in all of their dealings with our bank and our subsidiaries.
We are committed to safeguarding customer information. Our policy is designed to protect the confidentiality of information we have about you. Since your privacy is a priority to us, MNB will not share non-public information about you with third parties outside of our organization without your consent, except as explained in our Privacy Policy.
We may amend our Privacy Policy from time to time. Annually, we will send our customers our most recent Privacy Policy notice.
This Privacy Policy notice applies to MNB Investment & Trust Group (MNBI), a division of MNB.
Please take a moment to review our Privacy Policy.

About Our Privacy Policy
Protecting your privacy is the highest priority of every employee of MNBI. We want you to understand what information we may gather and how we may share it. This Privacy Policy explains MNBI’s collection, use, retention and security of information about you.

We Collect Information to
Serve You and Administer Our Business

As part of providing you with financial products or services,we may obtain information about you from a variety of sources:

  • applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically or by any other means. This information may include your name, address, social security number, date of birth,employment information, income and credit references;
  • as required by the USA Patriot Act, we also collect, verify and record other information to verify your identity;
  • your transactions with us or with others. This information may include your account balances, transaction history, and account usage;
  • public sources. This information may include real estate records, telephone numbers, e-mail addresses and e-mail content.

Sharing Information Outside MNBI
We may be required to or we may provide information about you to third parties outside of our bank without your consent, as permitted by law, such as:

  • to respond to a subpoena or court order, judicial process, law enforcement agencies or regulatory authorities;
  • to protect against fraud, money laundering and other risks.
In addition, we may provide information about you to our service providers to help us process or service your accounts. These may include Internet and on-line banking service providers, tax preparers, investment performance suppliers or other professionals. These service providers use your information for our purposes only and uphold the confidentiality and security of this information.

All our service providers have confirmed to us in writing that they do not use our customers’ information for any other purposes.

We may disclose the following information to companies that perform marketing services on our behalf which may include the categories of information described above under the heading “We Collect Information” and only that which we deem appropriate for such service providers to carry out their functions.

We do not provide non-public information about you to any non-MNBI service provider or marketing company.

We Limit Employee Access to Your Information
All MNB employees adhere to a code of conduct that includes the responsibility to protect the confidentiality and security of customer financial and personal information. Employees are bound by this Privacy Policy and are educated on implementing MNB’s information security practices. We have designed procedures to restrict access to the personal and account information of our customers to those employees who need to know that information in the course of their job responsibilities and to service your account.
At MNBI we take the confidentiality of your information to another level. Only those employees in MNBI have access to your account information and files.We may share identification information (such as name and address) with other areas of MNB. But account balances and transaction information will not be shared without the customer’s permission.

Our Security Practices and
Accuracy of Your Information

  • We have developed physical, electronic, and procedural safeguards to guard your non-public personal information in accordance with federal standards.
  • We strive to ensure that the information concerning you is accurate in all aspects. If we become aware of inaccuracies in our records, we will take prompt steps to make appropriate corrections. If you are aware of any inaccuracies, please write to us at the address contained in this policy.
  • Internet e-mail is not a secure environment. Do not send confidential information, such as social security or account numbers, to us by e-mail. In our e-mail response to you, we will not include confidential information about you.

Customer Privacy On Our Web Sites
MNB is committed to protecting the privacy of customer information on the Internet. For security information on MNB’s web sites, refer to our on-line banking security page at www.milfordnational.com or www.milfordtrust.com.

Third Party Web Site Links
Our web site contains links to third party web sites that you may find useful. Once you leave Milford National’s site, our Privacy Policy will no longer be in effect. Those sites may have their own privacy policies. You should review the Privacy Policy of any web site before you provide non-public personal information.

Our Former Customers
Even if you are no longer a MNBI customer, our Privacy Policy will continue to apply to you.

Other Information
This Privacy Policy applies to products or services provided by MNBI used primarily for personal, family, or household purposes (not business purposes). We reserve the right to change this Privacy Policy, and any of the policies described above, at any time. Further, the examples contained within this Privacy Policy are to serve as illustrations; they are not intended to be exclusive.


Click here for Milford National Personal and Business Banking.

MNB Investment & Trust Group
a division of Milford National Bank

Contact Us
Main Office: 300 East Main Street P.O Box 228 Milford, MA 01757-0228
Telephone: (508) 244-5125 Fax: (508) 634-4149

Investment and Insurance products are not products of the Bank,
are not FDIC insured and may lose value.


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